From product to pallet, we have you covered!
Service Directory
We understand the importance of uptime, so at Paxiom Service, we have a user - friendly knowledge base loaded with operators manuals, FAQ s & instructional videos alon g with dedicated specialists ready to provide real-time support and get you what you need as we strive for service excellence . Please note that we strongly encourage all our customers to book services using our industry leading online portal: www.paxiomservice.com
We are here t o help.
All online requests are logged and provide internal traceability while triggering a customer service case to be opened.
GENERAL 1.702.450.0808 | Service@paxiomautomation.co m
TECHNICAL SUPPORT
T echsupport@paxiomautomation.com
Technical Support Specialist II
Technical Support Specialist I
Nirav Tripathi Niravt @paxiomautomation.co m 1.702.450.0808 – Ext. 420
Mike Savoie Msavoie@paxiomautomation.com 1.702.450.0808 – Ext. 390
Technical Support Manager
Renato Vendivil Renatov @paxiomautomation.co m 1.702.450.0808 – Ext. 338 702.209.5315
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Service Directory
Fieldcoordination@paxiomautomation.com To r equest o ur o nsite s ervice p lease c ontact: ONSITE SUPPORT
Startup & Basic Training Service Coordinator Gabi Floyd G floyd@paxiomautomation.co m 1.702.450.0808 – Ext. 106
Service, Repairs & Preventative Maintenance Field Service Supervisor Richard Foley Rfoley@paxiomautomation.com 1.702.450.0808 – Ext. 405
Field Services Manager - USA
Field Services Manager - Canada & International
Alex Rodas Alexanderr @paxiomautomation.co m 702.372.7348
Renato Vendivil Renatov@paxiomautomation.com 702.209.5315
Paxiom does not manage parts requests. Please c ontact t he m achine m anufacturers d irectly : AFTER MARKET PARTS SUPPORT
+39 0445 576224 Parts@valtaratec.com
1.514.422.0808 Parts@weighpack.com
1.305.622.4070 Parts@endflex.com
Parts Supervisor Luciano Carbone Lcarbone@valtaratec.com 1.514.422.0808 - Ext. 401
Parts Supervisor
Parts Supervisor Joseph Savattiere Jsavattiere @ weighpack .com 1. 514.422.0808 - Ext. 2 2 8
Hector Suarez Hsuarez@endflex.com 1.305.622.4070 - Ext. 4792
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