Service & Support
Our service department is run by factory-trained technicians who work closely with your production team to ensure the most positive servicing experience. Prior to running your new machine, we will fully educate your team so they understand key machine functionality and problem-solving techniques. Our professional service staff will guide your team through the fundamentals to ensure they can successfully operate your new state-of-the-art packaging solution. Commissioning
PHONE SUPPORT
PROCESS
1
2
3
4
Equipment adjustment and alignment
Review system and explain agenda
Inspect and power up machines
Equipment training
FIELD SERVICE
5
6
7
8
Changeover training
Maintenance training
Production operation
ORDER PARTS
Final review
DIY SERVICE
80+ Net promoter score in 2024
Schio, VI ITALY
Shanghai CHINA
SYSTEM START-UP
OPERATIONAL TRAINING
PREVENTATIVE MAINTENANCE
20+ traveling technicians
Our dedicated customer service portal paxiomservice.com
32
33
WEIGHPACK.COM
1.833.4PAXIOM
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